I'm a new customer, what can I expect?

Welcome to HYVE!

We are so grateful for you to give us the opportunity to be of service!  While you wait for your package (packed with goodies!) here is what's going on behind the scenes!

Upon your order placement you will receive an order confirmation emailed to you.  Once we have received your order we kindly request 2-3 days to pick and pack your order with care.

We understand it's important to keep updated on where your products are so upon shipment you will receive a shipping confirmation with a tracking number and ETA!

Picking up your order?  No problem - you will receive a 'ready for pick up' notification email from our lovely warehouse staff with instructions.  We are not a retail location - warehouse only - your products will be delivered to your car upon your arrival.

If you did not receive an email from us (sometimes they land in junk mail!) you can login to your account at any time and check your order status.

You don't want to miss out on signing up for our HYVE Newsletter to be notified of exclusive VIP offers and early access!  Click here to sign up 

Do you have other questions?  Check out our Support Page with resources and more!

We look forward to you experiencing the HYVE difference!
Xo

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